MFA laptop and phone

IF YOU PREVIOUSLY SETUP THE AUTHENTICATOR UP ON ANY DEVICE
CHANGED PHONE
RESET YOUR PHONE/DEVICE
UNINSTALLED/ REINSTALLED THE APP
ALTERED YOUR ACCOUNT ON THE AUTHENTICATOR APP IN ANY WAY
PREVIOUSLY WERE GETTING 2 DIGIT CODE BUT NOW THE AUTHENTICATOR APP IS NOT GIVING YOU THE OPTION TO ENTER THE 2 NUMBERS

YOU NEED TO CONTACT THE ITSERVICEDESK.MIDWEST@TUS.IE TO GET YOUR AUTHENTICATION RESET BEFORE YOU CAN RESET UP THE AUTHENTICATOR APP.

On your laptop sign into Moodle.midwest.tus.ie with your TUS email, and password.

Once you have you will be shown a screen saying

‘More information required’
On this screen click next

You will be shown the below 2 screens. You need to click Next on both of them.

On you Mobile Phone – Open the Microsoft Authentication App

If the app gives you the option, select ‘Add Account’

If the app doesn’t give you the option to add account on the top right of the app please click either a + sign or click the three dots.

Select ‘Scan a QR Code’

Using the Mobile Phone scan the QR Code displayed on your second device.

Once you have scanned the QR code a test notification will appear on your phone

Depending on the type of phone you have you will have you will need to do the following:

1. Select the number shown on screen from the options available on your authenticator app and click approve

OR

2. Enter the number shown on screen into your authenticator app and click approve.