Staff account migration to the new @tus.ie environment - TUS Systems Integration FAQ

Introduction
When will this migration happen?
What will happen on that day?
Do I need to be onsite?
How will I access my device and new account?
What is being migrated?
1. A note on Teams migrations
What is NOT being migrated?
Will I be able to access my old data after the migration?
How will I logon to my apps after the migration is complete?
Using a Private Browser to access services or data with your old account
How can I add my new account to my personal device or smartphone?
Where can I get assistance or further information on the migration to TUS?

1. Introduction

As part of the ongoing TUS Systems Integration project, your existing AIT and LIT logins and accounts will be migrating to TUS in summer 2023.

See the TUS Systems Integration FAQ on the TUS Website for more details:

Staff account migration to the new @tus.ie environment - TUS Systems Integration FAQ - TUS

2. When will this migration happen?

The migration will begin on May 29th 2023.

3. What will happen on that day?

Your device and your account will be migrated to the new TUS environment

4. Do I need to be onsite for this to happen?

Yes, please be onsite on May 29th, and have your device connected to the Limerick or Athlone campus network via network cable or your laptop docking station. The device migration is an automated process that requires you to be connected to the on-campus network.

5. How will I access my device and new account?

Accessing your device

When your device has migrated, you will login to the new TUS environment. Your username and password will be in the format <firstname.lastname>. You may need to put the TUSSTAFF\prefix in front of your username the first time you logon to your device post migration
- i.e. when prompted to logon to your device, enter tusstaff\joe.bloggs for the username and then your usual password

You will have a new user profile on your device when you login with your tusstaff account for the first time.

Should I back up data on my device?

Yes. If you have data stored on your device, you should back it up to your OneDrive prior to May 29th. This will ensure that your data is accessible to you after the migration. Create a Backup folder on OneDrive and use it to store any data you have on your device that is not already stored in OneDrive or Teams.

Backing up your Web browser favourites/bookmarks

You should back up your web browser favourites/bookmarks before your device is migrated, as they will be not be available under your new profile. For instructions on how to back up your favourites/bookmarks depending on the browser you use, see the link below:

How to import and export browser bookmarks or favourites

Accessing your Office 365 account

On the day your account is migrated, you will log in to your E-mail, OneDrive, and other Office 365 applications with your new @tus.ie login instead of your @ait.ie or @lit.ie login.
Your @tus.ie login will be the same as your current external @tus.ie e-mail address – in the format <firstname>.<lastname>@tus.ie

e.g. joan.bloggs@lit.ie will now log in as joan.bloggs@tus.ie

jsmith@ait.ie will now log in as john.smith@tus.ie

NOTE: – if you have been advised that your @tus.ie e-mail address is not exactly <firstname>.<lastname>@TUS.ie – that is, if you have your middle initial as part of your tus.ie e-mail address - e.g. if your tus.ie mail address is johnb.smith@tus.ie - then johnb.smith@tus.ie will be your new logon name.

Mail sent to your old @ait.ie or @lit.ie e-mail address post-migration will be delivered to your new @tus.ie mailbox

MFA

Note that you will be required to set up MFA using the Microsoft Authenticator phone app on your new account when logging on for the first time. See the instructions below for details:

Use Microsoft Authenticator with Microsoft 365 - Microsoft Support

You can add multiple accounts to the Microsoft Authenticator app, so there is no issue with having your @ait.ie or @lit.ie account and your @tus.ie account on the same Authenticator app

Will I have a new password?

Your password will remain the same unless you are notified otherwise. If you need to have your password changed for your new account after migration, please contact the helpdesk.

6. What is being migrated?

Your e-mail and OneDrive data will be migrated to your new TUS account, as will any active Teams data (Teams that have been used in the last 6 months), along with the new TUS Fileshare Teams data.
Once the migration is complete, if you are a member of an external Team, you will need to contact the administrator of that Team to let them know your new e-mail address in order to be re-added to that Team.
Similarly, if you have created any LIT or AIT Teams that have external members in them, these members will need to be re-added to the new Team in TUS
- NOTE - this includes any Teams that you are a member of currently in Athlone and Limerick - if you are an AIT account user, and are a member of an LIT Team, or vice-versa, then you will need to be re-added to the Team when it has migrated to TUS, depending on whether the Team was first created in Athlone or Limerick.

A note on Teams migrations

Moodle-based and Student Teams WILL NOT be migrated. Teams based on Moodle modules/groups are recreated each year when modules are created in Moodle. The existing Teams will be available to access post migration should you require.
Teams used for personal (non-TUS related) activities will not be migrated, in line with the TUS Acceptable Usage Policy
Teams with 1 member or less WILL NOT be migrated – users using Teams as a single-user repository should transfer their data to their OneDrive or another appropriate location.
Only Teams that have been active since October 1st 2022 will be migrated. If the last activity on a Team is prior to this date, then it WILL NOT be migrated.
If you are a member of an external Team, you will need to contact the team owner to be re-added with your new account details.

7. What is NOT being migrated?

Any other Office 365 data such as Forms, Planner, Yammer, PowerBI etc will not be migrated

If you need to export data from these O365 apps, please see the guides below:

MS Forms:

How do I export my form responses? - Microsoft Support

PowerBI:

Export data from a Power BI visualization - Power BI | Microsoft Learn

Planner:

Export a plan to Excel - Microsoft Support

8. Will I be able to access my old data after the migration?

Yes. The migration is a copy operation - data will still be in its old location after migration and can be accessed if necessary after the migration, until January 2024.

Your old data will be READ-ONLY after migration - you will be able to access your old e-mail and OneDrive data, but you will not be able to send from your old e-mail address, nor will you be able to save to your old OneDrive. You can export the data from these per the instructions above and copy them to your new @tus.ie account.

Note that mail sent to your old @ait.ie or @lit.ie e-mail address post-migration will be delivered to your new @tus.ie mailbox.

9. How will I log in to my apps after the migration is complete?

The Integration team are working on transferring application logins to TUS. For a period of time after the migration there will be some apps that require you to login using your ait.ie or lit.ie username and password, and some that will require your @tus.ie username and password. A list of what logins to use with what applications will be made available closer to the cutover day.

10. Using an Incognito/Private Browser to access services or data with your old account.

If you are logging in to your device and your Office 365 account with your new @tus.ie username/password, and you need to access an application that requires your old @ait.ie or @lit.ie username/password, you must use a private browser (or incognito) session. Instructions on how to launch a browser in private mode can be found at the link below:

How to use an incognito or InPrivate browser to access your account, services or data

11. How can I add my new account to my personal device or smartphone?

Please follow the Microsoft guidelines below to get your account set up on your personal Windows device, Android, or iPhone.

Add an email account to Outlook - Microsoft Support

Set up email in Android email app - Microsoft Support

Set up an Outlook account on the iOS Mail app - Microsoft Support

12. Where can I get assistance or further information on the migration to TUS?

If you need further assistance with exporting or migrating this data please contact the helpdesk.

TUS Midlands helpdesk: https://helpdesk.ait.ie/

TUS Midwest helpdesk: https://itservicedesk.midwest.tus.ie