Clearing your Browser History, Cache and Saved Passwords.

To stay in line with TUS and Microsoft’s secure identity protocol you will be required to change your password on a regular basis. In many cases an older email password will still be saved in the browser cache or locally on the device, which can cause an account to be locked out of TUS services like email, student / staff portals, VPN connectivity and secure department Shared Drives.

The following solution will show how to clear your Browser history, cache and saved passwords from a variety of browsers across several platforms and mobile devices.

Desktop browsers

Chrome

In the browser bar, enter (chrome://settings/clearBrowserData) or click the three dots in the top right, scroll down to ‘More Tools’ and select ‘Clear Browser Data’
At the top of the "Clear browsing data" window, click Advanced.
Select the following:

Browsing history
Download history.
Cookies and other site data
Cached images and files
Passwords
Autofill Form Data
From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

Click CLEAR DATA.
Exit/quit all browser windows and re-open the browser.

Firefox

From the History menu, select Clear Recent History. If the menu bar is hidden, press ‘Alt’ to make it visible.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
Click Clear Now.
Exit/quit all browser windows and re-open the browser.

Microsoft Edge

In the top right, click the Hub icon (three horizontal dots).
Click the History icon (looks like a clock), and then select Clear all history.
Select

Browsing history,
Cookies
Saved website data
Cached data and files.
Saved Passwords
Autofill Form Data

After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

Opera

From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data....
In the dialog box that opens, from the "Obliterate the following items from:" drop-down menu, select ‘The beginning of time’.
Select the following:

Browsing history
Download history
Cookies and other site data
Cached images and files
Saved Passwords
Auto Fill Form

Click Clear browsing data.
Exit/quit all browser windows and re-open the browser.

Mobile browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:

Go to Settings and choose Apps or Application Manager.
Swipe to the All tab.
In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
Exit/quit all browser windows and re-open the browser.

Chrome for Android

Tap Chrome menu > Settings.
Tap (Advanced) Privacy.
From the "Time Range" drop-down menu, select All Time.
Check Cookies and Site data and Cached Images and Files.
Tap Clear data.
Exit/quit all browser windows and re-open the browser.

Safari for iOS

Open your Settings app.
Tap Safari.
Tap Clear History and Website Data and confirm.
Exit/quit all browser windows and re-open the browser.

Chrome for iOS

Tap Chrome menu > Settings.
Tap Privacy.
Tap Clear Browsing Data.
Choose the data type you want to clear.
Tap Clear Browsing Data.
Exit/quit all browser windows and re-open the browser.